Frequently Asked Questions
Please email us at book@gulfshorerides.com if you cannot find an answer to your question.
What services do you provide?
Gulfshore Rides offers private airport and cruise ship port transportation, including rides to and from RSW (Southwest Florida International Airport), We serve Bonita Springs, Naples, Estero, Fort Myers, Marco Island, Miami, Fort Lauderdale and Tampa. We provide reliable airport car service, cruise‑port transportation, hotel pickups throughout Southwest Florida.
Where are you located?
We operate as an appointment-based Service Area Business in Lee and Collier counties, providing door‑to‑port service across Southwest Florida. All rides are booked in advance online via text message or by phone.
How far in advance should I book?
For guaranteed availability, we recommend booking 24 hours in advance. Same‑day RSW airport rides may be available depending on schedule openings.
What payment methods do you accept?
We accept cash, all major credit and debit cards, along with secure digital payments such as Venmo and Zelle. All bookings are prepaid for a smooth, hassle‑free experience. We can also provide pay links to pay onli an answer to this item.
Do you help with luggage?
Yes. Your driver will assist with loading and unloading luggage, making your airport transfer easy and stress‑free.
Do you track my flight?
Yes. We track all incoming flights to RSW, PGD, FLL, MIA and TPA so your airport pickup is perfectly timed, even if your flight arrives early or is delayed.
Is there a wait‑time fee for delayed arrivals or baggage claim?
Airport pickups include a complimentary grace period for baggage claim.
What type of vehicles do you use?
We operate clean, comfortable Mercedes SUV and Tesla Sedans ideal for Southwest Florida airport transportation. Vehicle selection depends on passenger count and luggage needs.
Do you provide a child car seat?
A car seat may be available upon request for an additional fee. Please mention this during booking so we can prepare the correct equipment.
Are pets allowed?
Yes. Pets are allowed. Please notify us in advance so we can confirm accommodations.
What is your cancellation policy?
Cancellations made 24+ hours before pickup receive a full refund. Cancellations within 24 hours may be subject to a fee. No shows are subject to a fee depending on location.
What are your fares and prices?
For pricing and fares from all SW Florida locations, click https://gulfshorerides.com/fare-finder for the most up to date pricing for your location.